“We were reluctant to put our house on the market. In part, because we had not found an alternative that would match, neither in elegance nor quality, the home we had lived in for so many years. We had run into you on several occasions and were clearly impressed by your affability and professionalism. When we finally decided that it was time to consider moving into a space more manageable in size, and having met other agents, we decided to sign with you. We were offered by most other agents what we wanted to hear, but not with you. We were impressed by the background research you offered. You did not throw previous and current sales at us glibly, but took the time to share your thinking, opinions and suggestions with us honestly. We listened to why and how these sales matched our home. This property, however, was our cherished home. It was not just another property!
Following our first meeting there was little pressure to sign up with you, nor to agree or disagree. Throughout the process we did not feel pressure and we were very thankful for this. We did, however, receive continual feedback when visits occurred, both verbal and written. You were easily available if we wanted to make changes or simply be reassured. Our sale was quick and until the last you have helped to make this sale a little less painful. The process of negotiation with our buyers went smoothly. Again, I believe this was due to your diligence and experienced savvy. In the end, I can only give our thanks to you. Your personal investment and the comfort we felt while working with you has certainly made this important decision a whole lot easier. We thank you so much Karen.”
Charles & Dorit Desbaillets, Montréal